Toronto-Dominion Bank, Canada’s second-biggest bank by assets, said technical glitches delayed the processing of bank transactions at some U.S. branches today.
Toronto-Dominion converted some of its branches in the U.S. from Commerce Bancorp Inc. to its TD Bank brand over the weekend, spokesman Nick Petter said. The Toronto-based bank acquired Commerce in March for about $7.1 billion, giving it about as many branches in the U.S. as in Canada.
Keisha Shore of Brooklyn, who works in customer service at a dry cleaner, said her paycheck didn’t go through direct deposit. Her bills were paid through preauthorized payments, leaving her with a negative balance.
“I kept checking the ATM - each time it gives a different, negative number,” said Shore, 29, who went to TD Bank’s Third Avenue and 64th Street branch in New York to close her account. “It’s not acceptable.”