Continental Airlines cutting 600 call center jobs as more customers book online | WHAT REALLY HAPPENED


Continental Airlines cutting 600 call center jobs as more customers book online

Continental Airlines is cutting about 600 jobs in its reservations centers because customers increasingly prefer to book flights online.

Webmaster's Commentary: 

The US Government covered the loss of manufacturing in the 1980s and 1990s by transitioning to the "Service Economy"; a ridiculous notion that we could prosper the nation by doing each others' laundry for a fee. But a lot of the services related to paperwork processing are now being done by computer.

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